Refund & Cancellation Policy
Effective Date: [Insert Date]
At Brad Smith Media, we aim to provide valuable products and services.
1. Digital Products
Due to the nature of digital products, all sales are generally final unless otherwise stated.
2. Exceptions
Refunds may be considered in the following cases:
Duplicate purchases Technical issues preventing access (that we cannot resolve)
3. Service-Based Work
For services or done-for-you work:
Refund terms will be outlined before purchase Partial refunds may be considered depending on work completed
4. Subscription Services (if applicable)
Subscriptions can be cancelled at any time before the next billing cycle.
5. Contact for Refund Requests
All refund requests must be submitted via: 📧 [email protected]
We aim to respond within 2–3 business days.